Saturday, April 4, 2015

Saturday at El Cajon Harley Davidson

It is a sunny and warm Saturday in San Diego County.  This means bikers are out enjoying the freedom of the open roads.  And for many, the open roads led to El Cajon Harley Davidson, where General Manager Brett, Sales Manager Matt, and the crew are doing it right.  By the by, Brett and Matt are both veterans, Army and Marine Corps respectively.


While chatting with Brett at the entrance to the showroom, one gent came up to speak with him.  Sporting  a Harley shirt, he said he'd just driven across the United States four time, stopping in "a lot of Harley dealers along the way."  OK, I thought, he's just telling us about his travels.  Then he pointed out to Brett that his crew is the "friendliest" group encountered in all those travels.  

Remarkable, because this unknown biker wasn't under any obligation to let the boss know how good his employees are doing.  This is the kind of off the cuff, spontaneous comment that really resonates with a boss.  It means his guidance and leadership are positively effecting the performance of the staff.  

Frankly, I have to agree.  Since Brett and Matt came on board, the staff at El Cajon Harley Davidson have really stepped up the friendliness.

And the monthly tacos and music events are a small, but positive part of the overall environment they have created.


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